智能呼吸陪伴机器人助乌克兰难民减压,实测效果显著。
NEFFY 2.0: A Breathing Companion Robot: User-Centered Design and Findings from a Study with Ukrainian Refugees
- 用触觉与多感官反馈引导慢呼吸,降低使用门槛。
- 用户自评压力下降明显,优于纯音频指导。
- 适合心理支持需求者,尤其适用于脆弱群体。
本文介绍社交机器人NEFFY 2.0的设计,其作为触觉式慢呼吸辅助伴侣用于减压,并报告了对14名乌克兰难民的混合方法用户研究结果。基于用户中心设计,NEFFY 2.0在1.0基础上融合具身化与多感官交互,提供低门槛、易获取的慢呼吸指导,特别适合长期焦虑人群。通过对比机器人辅助呼吸与纯音频条件的实验,评估指标包括主观感受及心率(HR)、心率变异性(HRV,以RMSSD衡量)、呼吸频率(RR)和皮肤电反应(GSR),并结合访谈获取用户体验。定性结果显示,用户认为该机器人直观、镇静且有支持感。问卷显示,机器人组感知压力显著降低。生理数据结果混合,个体差异大。通过k-means聚类识别出三种呼吸行为模式。尽管样本量小,本研究首次在脆弱人群中通过直接对比验证了机器人干预的减压效果,表明NEFFY 2.0是具有前景的低门槛心理支持工具,推动人机交互赋能社会愿景。
原文摘要 · Abstract (English)
This paper presents the design of NEFFY 2.0, a social robot designed as a haptic slow-paced breathing companion for stress reduction, and reports findings from a mixed-methods user study with 14 refugees from Ukraine. Developed through a user-centered design process, NEFFY 2.0 builds on NEFFY 1.0 and integrates embodiment and multi-sensory interaction to provide low-threshold, accessible guidance of slow-paced breathing for stress relief, which may be particularly valuable for individuals experiencing prolonged periods of anxiety. To evaluate effectiveness, an experimental comparison of a robot-assisted breathing intervention versus an audio-only condition was conducted. Measures included subjective ratings and physiological indicators, such as heart rate (HR), heart rate variability (HRV) using RMSSD parameter, respiratory rate (RR), and galvanic skin response (GSR), alongside qualitative data from interviews exploring user experience and perceived support. Qualitative findings showed that NEFFY 2.0 was perceived as intuitive, calming and supportive. Survey results showed a substantially larger effect in significant reduction of perceived stress in the NEFFY 2.0 condition compared to audio-only. Physiological data reveled mixed results combined with large inter-personal variability. Three patterns of breathing practice with NEFFY 2.0 were identified using k-means clustering. Despite the small sample size, this study makes a novel contribution by providing empirical evidence of stress reduction in a vulnerable population through a direct comparison of robot-assisted and non-robot conditions. The findings position NEFFY 2.0 as a promising low-threshold tool that supports stress relief and contributes to the vision of HRI empowering society.
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