arXiv:2604.20848cs.IRcs.AI2026-04

用四个智能体协作生成可解释推荐,提升透明度与信任度。

MATRAG: Multi-Agent Transparent Retrieval-Augmented Generation for Explainable Recommendations

  • 四类智能体分工协作:用户建模、物品分析、推理融合、解释生成。
  • 在三个数据集上准确率提升12.7%(命中率)和15.3%(NDCG)。
  • 生成解释87.4%被专家评为有用可信,适合需要可解释性的推荐场景。

基于大语言模型的推荐系统在理解用户偏好和生成个性化建议方面表现出色,但普遍存在透明度不足、知识依赖弱、解释不连贯等问题。本文提出MATRAG(多智能体透明检索增强生成框架),通过多智能体协同与知识图谱增强检索,实现可解释推荐。框架包含四类专用智能体:用户建模智能体构建动态偏好画像,物品分析智能体从知识图谱中提取语义特征,推理智能体融合协同与内容信号,解释智能体生成基于检索知识的自然语言理由。引入透明度评分机制量化解释的忠实性与相关性。在Amazon Reviews、MovieLens-1M和Yelp三个基准数据集上的实验表明,MATRAG在推荐准确率上相比领先基线提升12.7%(命中率)和15.3%(NDCG),人类评估显示87.4%的生成解释被领域专家评为有帮助且可信。本工作为透明化、智能化推荐系统设立了新基准,并为生产环境部署提供可行方案。

原文摘要 · Abstract (English)

Large Language Model (LLM)-based recommendation systems have demonstrated remarkable capabilities in understanding user preferences and generating personalized suggestions. However, existing approaches face critical challenges in transparency, knowledge grounding, and the ability to provide coherent explanations that foster user trust. We introduce MATRAG (Multi-Agent Transparent Retrieval-Augmented Generation), a novel framework that combined multi-agent collaboration with knowledge graph-augmented retrieval to deliver explainable recommendations. MATRAG employs four specialized agents: a User Modeling Agent that constructs dynamic preference profiles, an Item Analysis Agent that extracts semantic features from knowledge graphs, a Reasoning Agent that synthesizes collaborative and content-based signals, and an Explanation Agent that generates natural language justifications grounded in retrieved knowledge. Our framework incorporates a transparency scoring mechanism that quantifies explanation faithfulness and relevance. Extensive experiments on three benchmark datasets (Amazon Reviews, MovieLens-1M, and Yelp) demonstrate that MATRAG achieves state-of-the-art performance, improving recommendation accuracy by 12.7\% (Hit Rate) and 15.3\% (NDCG) over leading baselines, while human evaluation confirms that 87.4\% of generated explanations are rated as helpful and trustworthy by domain experts. Our work establishes new benchmarks for transparent, agentic recommendation systems and provides actionable insights for deploying LLM-based recommenders in production environments.

可解释推荐多智能体知识图谱LLM

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