arXiv:2604.21377cs.ROcs.HC2026-04

用大模型驱动人形机器人开展企业挑战赛,提升非专业人士对机器人认知。

A Replicable Robotics Awareness Method Using LLM-Enabled Robotics Interaction: Evidence from a Corporate Challenge

  • 通过语音指令+大模型控制人形机器人完成物流任务,实现沉浸式体验。
  • 102人参与后满意度8.46/10,对人机协作理解提升至4.45/5。
  • 适合工业场景推广,为技术普及提供可复现的实践路径。

大型语言模型正被探索作为人与机器人系统之间的接口,但目前尚缺乏证据表明此类技术不仅能用于交互,还能在真实组织环境中作为结构化方式向非专业用户普及机器人知识。本文介绍并评估了一种基于挑战的机器人意识提升方法,该方法通过一个由大模型支持的人形机器人活动,在阿联酋阿德港口集团员工中实施。活动中,参与者在模拟物流任务环境中使用语音命令与人形机器人互动,由大模型驱动的控制框架解析指令。活动设计为团队协作、角色驱动的形式,旨在让参与者无需机器人专业知识即可体验具身人工智能与人机协作。为评估效果,活动结束后开放问卷16天,共收集102份反馈。结果显示整体接受度高:满意度达8.46/10,对机器人与人工智能的兴趣提升至4.47/5,对新型人机协作的理解达4.45/5。直接与机器人互动的参与者报告自然交互感为4.37/5,且随着活动推进交互感受更顺畅(4.74/5)。但可靠性和可预测性评分较低,提示未来迭代需解决技术和设计挑战。研究发现,基于挑战、由大模型赋能的人形机器人互动,可在工业与运营环境中作为有前景且可复制的机器人意识提升方法。

原文摘要 · Abstract (English)

Large language models are increasingly being explored as interfaces between humans and robotic systems, yet there remains limited evidence on how such technologies can be used not only for interaction, but also as a structured means of introducing robotics to non-specialist users in real organizational settings. This paper introduces and evaluates a challenge-based method for robotics awareness, implemented through an LLM-enabled humanoid robot activity conducted with employees of AD Ports Group in the United Arab Emirates. In the event, participants engaged with a humanoid robot in a logistics-inspired task environment using voice commands interpreted through an LLM-based control framework. The activity was designed as a team-based, role-driven experience intended to expose participants to embodied AI and human-robot collaboration without requiring prior robotics expertise. To evaluate the approach, a post-event survey remained open for 16 days and collected 102 responses. Results indicate strong overall reception, with high satisfaction (8.46/10), increased interest in robotics and AI (4.47/5), and improved understanding of emerging forms of human-robot collaboration (4.45/5). Participants who interacted directly with the robot also reported natural interaction (4.37/5) and a strong sense that interaction became easier as the activity progressed (4.74/5). At the same time, lower ratings for reliability and predictability point to important technical and design challenges for future iterations. The findings suggest that challenge-based, LLM-enabled humanoid interaction can serve as a promising and replicable method for robotics awareness in industrial and operational environments.

人机协作大模型机器人意识企业应用

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