用机器人设计促进亲子日常连接，而非替代人际互动。
Designing Robots to Support Parent-Child Connections: Opportunities Through Robot-Mediated Communication
- 通过被动、反应式、主动三种行为策略与同步/异步沟通模式探索设计空间。
- 20组家庭实验显示，主动型机器人在增进亲子连接上效果更优。
- 适合关注家庭情感联结与儿童心理健康的研究者和产品设计师。
家庭联结感有助于提升个体福祉、韧性及健康的家庭功能。然而，随着技术进步，许多系统反而取代了人际互动。本文探讨机器人媒介通信工具如何创造新的家庭联结机会。我们对6个5-12岁儿童家庭进行了居家技术探针研究，提炼出两个关键交互设计维度：机器人的行为策略（被动、反应式、主动）与沟通模式（同步、异步）。随后，在实验室中对20组家庭进行研究，考察这两个维度如何影响亲子互动与联结。研究揭示了家长与孩子如何使用机器人中介交流，他们在主动性、时机与隐私方面的张力，以及对日常联结支持的潜在愿景。
原文摘要 · Abstract (English)
The sense of family connectedness may support positive outcomes including individual well-being, resilience, and healthy family functioning. However, as technologies advance, they often replace human-human interactions instead of nurturing them. In this work, we investigate how robot-facilitated communication tools might instead create new opportunities for family connection. We conducted two studies with families with children aged 5-12. We first explored the design space through in-home technology probe sessions with six families. These probes inspired us to explore two key interaction design dimensions: the robot's behavior strategy (passive, reactive, proactive) and the mode of communication (synchronous, asynchronous). We then conducted a laboratory study with 20 families to examine how the two dimensions shaped parent-child interaction and connection. Our findings characterize how parents and children appropriated robot-mediated exchanges, the tensions they experienced around initiative, timing, and privacy, and the opportunities they envisioned for supporting everyday connectedness.
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