arXiv:2604.26630cs.CL2026-04中稿 · as a short paper a…

SAGE让AI在心理辅导中懂策略,能结合理论与实时对话推荐专业干预。

SAGE: A Strategy-Aware Graph-Enhanced Generation Framework For Online Counseling

论文配图:SAGE: A Strategy-Aware Graph-Enhanced Generation Framework For Online Counseling
图 1 · 摘自论文原文
  • 构建心理理论图谱,融合对话动态与临床知识
  • 策略预测准确率显著高于基线模型
  • 适合需要精准干预建议的心理咨询AI系统

有效的心理健康辅导是复杂且基于理论的过程,需同时整合心理学框架、实时困扰信号和战略干预规划。这一临床推理水平对安全性和治疗效果至关重要,但在通用大语言模型(LLM)中常被忽略。我们提出SAGE(Strategy-Aware Graph-Enhanced)框架,旨在弥合结构化临床知识与生成式AI之间的差距。SAGE构建了一个异构图,将对话动态与基于心理学的层统一,明确将交互锚定于理论驱动的词汇体系。其架构首先通过下一步策略分类器识别最优治疗干预;随后,图感知注意力机制将图结构信号投影为软提示,引导LLM生成保持临床深度的回应。通过自动化指标与专家人工评估验证,SAGE在策略预测和推荐回应质量上均优于基线模型。通过提供可操作的干预建议,SAGE成为一款前沿决策支持工具,旨在增强高风险危机辅导中的人类专业能力。

原文摘要 · Abstract (English)

Effective mental health counseling is a complex, theory-driven process requiring the simultaneous integration of psychological frameworks, real-time distress signals, and strategic intervention planning. This level of clinical reasoning is critical for safety and therapeutic effectiveness but is often missing in general-purpose Large Language Models (LLMs). We introduce SAGE (Strategy-Aware Graph-Enhanced), a novel framework designed to bridge the gap between structured clinical knowledge and generative AI. SAGE constructs a heterogeneous graph that unifies conversational dynamics with a psychologically grounded layer, explicitly anchoring interactions in a theory-driven lexicon. Our architecture first employs a Next Strategy Classifier to identify the optimal therapeutic intervention. Subsequently, a Graph-Aware Attention mechanism projects graph-derived structural signals into soft prompts, conditioning the LLM to generate responses that maintain clinical depth. Validated through both automated metrics and expert human evaluation, SAGE outperforms baselines in strategy prediction and recommended response quality. By providing actionable intervention recommendations, SAGE serves as a cutting-edge decision-support tool designed to augment human expertise in high-stakes crisis counseling.

心理辅导图神经网络策略生成人机协同

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