arXiv:2604.26959cs.CYcs.AI2026-04

为医疗对话大模型设计上下文感知安全护栏,防止误诊和幻觉。

CareGuardAI: Context-Aware Multi-Agent Guardrails for Clinical Safety & Hallucination Mitigation in Patient-Facing LLMs

  • 用双风险评估机制动态检测医疗风险与事实错误
  • 仅当两项风险评分≤2时才放行回复,保障临床安全
  • 适合医疗AI落地部署,尤其关注真实场景下的可靠性

将大语言模型(LLM)融入面向患者的医疗系统虽能提升医疗信息可及性,但临床安全与事实可靠性仍是关键挑战。实际中,模型生成内容可能在特定条件下看似正确,却存在医学不当;因缺乏患者上下文理解,常倾向于生成迎合性回答而非质疑潜在风险。与医生基于不完整信息推断风险不同,LLMs通常缺乏情境感知能力。此外,真实患者交互开放且描述不足,不同于结构化评测环境。本文提出CareGuardAI,一种面向患者端医疗问答的风险感知安全框架,解决两大核心失效模式:临床安全风险与幻觉风险。该框架引入受ISO 14971启发的临床安全风险评估(SRA)和幻觉风险评估(HRA),用于衡量医疗风险与事实可靠性。推理阶段采用多阶段流程:控制器代理、安全约束生成、双重风险评估,并在必要时进行迭代优化。仅当SRA与HRA均≤2时,才释放响应,确保临床可接受输出且延迟可控。我们在PatientSafeBench、MedSafetyBench和MedHallu上评估,覆盖安全与幻觉检测任务。结果表明,该框架在多个基准上持续优于包括GPT-4o-mini在内的强基线模型,凸显上下文感知、基于风险的推理时安全机制对医疗AI可靠部署的重要性。

原文摘要 · Abstract (English)

Integrating large language models (LLMs) into patient-facing healthcare systems offers significant potential to improve access to medical information. However, ensuring clinical safety and factual reliability remains a critical challenge. In practice, AI-generated responses may be conditionally correct yet medically inappropriate, as models often fail to interpret patient context and tend to produce agreeable responses rather than challenge unsafe assumptions. Unlike clinicians, who infer risk from incomplete information, LLMs frequently lack contextual awareness. Moreover, real-world patient interactions are open-ended and underspecified, unlike structured benchmark settings. We present CareGuardAI, a risk-aware safety framework for patient-facing medical question answering that addresses two key failure modes: clinical safety risk and hallucination risk. The framework introduces Clinical Safety Risk Assessment (SRA), inspired by ISO 14971, and Hallucination Risk Assessment (HRA) to evaluate medical risk and factual reliability. At inference time, CareGuardAI employs a multi-stage pipeline consisting of a controller agent, safety-constrained generation, and dual risk evaluation, followed by iterative refinement when necessary. Responses are released only when both SRA and HRA are less than or equal to 2, ensuring clinically acceptable outputs with bounded latency. We evaluate CareGuardAI on PatientSafeBench, MedSafetyBench, and MedHallu, covering both safety and hallucination detection. Across these benchmarks, the framework consistently outperforms strong baseline models, including GPT-4o-mini, demonstrating the importance of context-aware, risk-based, inference-time safety mechanisms for reliable deployment in healthcare.

医疗AI安全护栏幻觉抑制

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