提出公平多代理个性化系统框架,平衡多方利益诉求。
Fair Agents: Balancing Multistakeholder Alignment in Multi-Agent Personalization Systems

- 构建目标对齐与聚合策略,实现多方目标协调
- 引入社会选择理论设计公平决策机制
- 提供评估方法,适合教育医疗等多主体场景
大型语言模型代理因能直接与用户自然语言交互、整合外部知识库并与其他代理协商,被广泛用于个性化服务。在涉及多个不同目标的多利益相关方系统中,这些代理需独立优化各利益方目标。此时,利益相关方目标对齐至关重要,需将各方目标转化为可量化的代理目标。同时,代理输出的聚合方式直接影响所有代理及利益相关方的公平性。本文识别了开放研究挑战,提出一个概念框架,用于设计公平的多代理多利益相关方个性化系统,包含:(i) 利益相关方目标与代理对齐的方法;(ii) 基于社会选择理论的聚合策略,形成公平集体决策;(iii) 针对个体与集体行为的利益相关方中心评估流程。通过旅游应用案例展示框架可行性,并讨论其在教育、医疗等领域的潜在应用。最后,探讨领域特定的公平矛盾,综述可用于评估多利益相关方公平性与多代理个性化系统的数据集。
原文摘要 · Abstract (English)
LLM agents are increasingly used for personalization due to their ability to communicate directly with users in natural language, integrate external knowledge bases, and negotiate with other (possibly human) agents. Especially in multistakeholder AI systems with multiple distinct objectives, LLM agents are used to independently optimize for each stakeholder's goals. Here, stakeholder alignment is essential to identify and map these goals to provide LLM agents with quantifiable objectives. Plus, the way in which the outputs of the LLM agents are aggregated is fundamental to ensuring fair outcomes for all agents and, therefore, stakeholders. In this work, we identify open research challenges and propose a conceptual framework for designing fair multi-agent multistakeholder personalization systems that balance competing stakeholder objectives. Our framework integrates (i) methods to align stakeholder objectives and LLM agents, (ii) aggregation strategies, e.g., based on social choice theory, to form fair collective decisions, and (iii) stakeholder-centric evaluation procedures for both individual and collective agent behavior. We showcase our framework through a tourism use case and discuss possible applications in other domains, such as education and healthcare. Finally, we discuss domain-specific fairness tensions and review datasets for evaluating multistakeholder fairness and multi-agent personalization systems.
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