arXiv:2605.02832cs.AIcs.HC2026-05

提出HAAS框架,动态调节人与AI协作模式以提升效率与减轻疲劳。

HAAS: A Policy-Aware Framework for Adaptive Task Allocation Between Humans and Artificial Intelligence Systems

论文配图:HAAS: A Policy-Aware Framework for Adaptive Task Allocation Between Humans and Artificial Intelligence Systems
图 1 · 摘自论文原文
  • 用规则系统+上下文强化学习实现任务分配自适应。
  • 强治理可同时提升制造效率并降低疲劳,打破传统认知。
  • 适合需要人机协同优化的软件工程与制造业场景。

在组织设计中,如何合理分配人类与人工智能的任务是核心挑战。现有方法多将其视为二元选择,但实际情境中人与AI常根据上下文、疲劳度和任务重要性协同或互补。本文提出人类-人工智能自适应共生(HAAS)框架,应用于软件工程与制造业。该框架包含两个耦合组件:事前部署的规则化专家系统用于强制执行治理约束,以及基于上下文-赌徒机制的学习器,依据结果反馈选择可行的协作模式。任务-代理匹配通过五个可审计的认知维度及五级自主谱系(从纯人工到完全自主)建模,并在双领域基准中可复现。三项实证发现:第一,治理非二元开关,更紧约束可预测地将自主AI任务转为受监督协作,伴随领域特异性成本与收益;第二,在制造场景中,更强治理可同时提升性能并减少疲劳,体现工作负载缓冲效应,颠覆治理即开销的传统观点;第三,无单一最优治理设置;随着学习者在受控动作空间积累经验,适度治理逐渐更具竞争力。这些发现使HAAS成为组织承诺前评估与检验人机分配策略的预部署工作台。

原文摘要 · Abstract (English)

Deciding how to distribute work between humans and AI systems is a central challenge in organisational design. Most approaches treat this as a binary choice, yet the operational reality is richer: humans and AI routinely share tasks or take complementary roles depending on context, fatigue, and the stakes involved. Governing that distribution -- balancing efficiency, oversight, and human capability -- remains an open problem. This paper presents Human-AI Adaptive Symbiosis (HAAS), an implemented framework for adaptive task allocation in software engineering and manufacturing. HAAS combines two coupled components: a rule-based expert system that enforces governance constraints before any learning occurs, and a contextual-bandit learner that selects among feasible collaboration modes from outcome feedback. Task-agent fit is represented through five auditable cognitive dimensions and a five-mode autonomy spectrum -- from human-only to fully autonomous -- embedded in a reproducible benchmark spanning both domains. Three empirical findings emerge. First, governance is not a binary switch but a tunable design variable: tighter constraints predictably convert autonomous AI assignments into supervised collaborations, with domain-specific costs and benefits. Second, in manufacturing, stronger governance can improve operational performance and reduce fatigue simultaneously -- a workload-buffering effect that contradicts the usual framing of governance as pure overhead. Third, no single governance setting dominates across all contexts; moderate governance becomes increasingly competitive as the learner accumulates experience within the governed action space. Together, these findings position HAAS as a pre-deployment workbench for comparing and inspecting human--AI allocation policies before organisational commitment.

人机协作任务分配自适应系统制造优化

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