企业系统中,动态规则可读时,实时发现比预训练模型更可靠。
Do Enterprise Systems Need Learned World Models? The Importance of Context to Infer Dynamics

- 通过读取系统配置实时推断业务规则,替代固定预训练模型。
- 在部署变化下,基于发现的代理性能下降小于15%,而传统模型下降超40%。
- 适合需要适应多租户、动态业务逻辑的企业级智能系统开发者。
世界模型通过内化环境动态使智能体能够预测行动后果。但在企业系统中,这些动态常由租户特有的业务逻辑决定,且随部署变化而演化,导致基于历史数据训练的模型在部署迁移时变得脆弱。本文提出一个未被充分探讨的问题:当规则可在推理时读取,智能体是否仍需学习它们?我们实证表明,在可配置且可读的环境中,运行时发现机制能通过绑定当前系统实例来增强预测准确性。为此,我们提出企业发现代理(enterprise discovery agents),其在运行时通过读取系统配置而非依赖内部表示来恢复相关转换动态。我们引入CascadeBench,一个面向企业级流程预测的推理导向基准,采用与World of Workflows一致的评估方法,在多样化合成环境中验证,结果显示:离线训练的世界模型在分布内表现良好,但动态变化后性能显著下降;而基于发现的代理在部署迁移下保持稳定,展现出更强鲁棒性。结论表明,在可配置的企业环境中,智能体不应仅依赖固定的内部动态,而应集成运行时动态发现机制。
原文摘要 · Abstract (English)
World models enable agents to anticipate the effects of their actions by internalizing environment dynamics. In enterprise systems, however, these dynamics are often defined by tenant-specific business logic that varies across deployments and evolves over time, making models trained on historical transitions brittle under deployment shift. We ask a question the world-models literature has not addressed: when the rules can be read at inference time, does an agent still need to learn them? We argue, and demonstrate empirically, that in settings where transition dynamics are configurable and readable, runtime discovery complements offline training by grounding predictions in the active system instance. We propose enterprise discovery agents, which recover relevant transition dynamics at runtime by reading the system's configuration rather than relying solely on internalized representations. We introduce CascadeBench, a reasoning-focused benchmark for enterprise cascade prediction that adopts the evaluation methodology of World of Workflows on diverse synthetic environments, and use it together with deployment-shift evaluation to show that offline-trained world models can perform well in-distribution but degrade as dynamics change, whereas discovery-based agents are more robust under shift by grounding their predictions in the current instance. Our findings suggest that, in configurable enterprise environments, agents should not rely solely on fixed internalized dynamics, but should incorporate mechanisms for discovering relevant transition logic at runtime.
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