系统梳理38篇论文,揭示大模型在网页无障碍中的应用现状与不足。
Large Language Models for Web Accessibility: A Systematic Literature Review

- 基于38篇论文,对比分析大模型在网页无障碍中的任务、模型与评估方法。
- 多数研究聚焦文本类任务,依赖通用大模型和提示工程,评估缺乏残障用户参与。
- 指出认知无障碍标准关注不足,为未来研究提供方向参考。
网页无障碍旨在确保各类能力的用户都能使用网络内容与服务。近年来,大语言模型(LLMs)被越来越多地用于支持网页无障碍相关任务,如内容生成、问题检测与修复。然而,目前对这些方法的特点、所针对的无障碍问题、遵循的标准以及评估方式仍缺乏系统了解。本文对38篇同行评审的研究进行了系统性文献综述。通过全面检索科学文献并进行对比分析,考察了各研究中涉及的无障碍任务、使用的LLM模型与提示策略、系统架构、关注的无障碍问题与指南,以及评估方法。结果表明,多数研究集中于以文本为中心且结构明确的任务,主要依据WCAG标准,而对认知无障碍标准(COGA)关注较少。现有方法多依赖通用大模型与基于提示的交互,评估实践差异大,且普遍缺少残障用户的直接参与。本综述可作为研究人员与实践者了解当前大模型支持网页无障碍研究格局的综合参考,并为未来研究与工具开发奠定基础。
原文摘要 · Abstract (English)
Web accessibility aims to ensure that web content and services are usable by people with diverse abilities. In recent years, Large Language Models (LLMs) have been increasingly explored to support accessibility-related tasks on the web, such as content generation, issue detection, and remediation. However, little is known about the characteristics of these approaches, the accessibility issues they target, the standards they follow, and how they are evaluated. In this paper, we present a systematic literature review of 38 peer-reviewed studies that investigate the use of LLMs in web accessibility contexts. We begin by performing a comprehensive search of scientific publications to identify relevant studies. We then conduct a comparative analysis to examine the accessibility tasks addressed, the LLM models and prompting strategies employed, the system architectures adopted, the accessibility issues and guidelines considered, and the evaluation methods used across studies. Our findings show that most studies apply LLMs to text-centric and structurally explicit accessibility tasks, with WCAG serving as the primary reference framework and limited consideration of cognitive accessibility guidelines (COGA). The reviewed approaches predominantly rely on general-purpose LLMs and prompt-based interactions, while evaluation practices vary widely and often lack direct involvement of users with disabilities. We envision this review as a consolidated reference for researchers and practitioners seeking to understand the current landscape of LLM-supported web accessibility, and as a foundation to guide future research and tool development in this area.
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