对话代理通过适配用户思维模式，促进认知与直觉融合决策。
Reflecti-Mate: A Conversational Agent for Adaptive Decision-Making Support Through System 1 and System 2 Thinking
- 根据用户思考模式动态调整对话策略，引导多维度反思。
- 实验显示该代理使反思语言更整合，用户感知支持度更高。
- 适合需要个性化决策支持的高风险场景使用者。
高风险个人决策涉及认知、情绪和直觉过程，个体在这些思维模式间注意力分配存在差异。已有研究证明整合多种思维模式能提升决策质量。然而，当前多数决策支持系统仅聚焦认知层面，未能根据用户思维特征进行适配以促进多元思考融合。本研究设计了一种可适应用户思考模式的对话代理，探索其对用户感知及反思行为的影响，对比无辅助前反思与基线代理。在一项分组实验（N = 128）中，该代理促进了更个性化、更广泛深入的反思路径，引发更多整合性反思语言，并被用户认为更能支持整体性反思。相比之下，基线代理导致参与者反思模式趋同，以认知语言为主导。
原文摘要 · Abstract (English)
Making high-stakes personal decisions involves cognitive, emotional, and intuitive processes, and individuals differ in how they allocate attention across these modes. Integration of these processes has shown to benefit decision making. Yet, most current decision-support systems focus primarily on supporting cognitive aspects, rather than adapting to the individual's thinking profile to support integration of different types of thoughts. In this study, we investigate an agent designed to encourage integration by adapting to the individual user's thought patterns. We explore its effects on participants' perceptions of the agent and their reflective behavior, in comparison with unaided pre-reflection and a baseline agent. In a between-subjects study (N = 128), our agent, which fostered broad and elaborated thinking, enabled more personalized reflective trajectories, elicited more integrative reflective language, and was perceived as providing stronger support for holistic reflection. In contrast, the baseline agent produced homogenized profiles dominated by cognitive language across participants.
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