用社区反馈训练开源模型,实现隐私安全的心理健康辅助写作。
LLUMI: Improving LLM Writing Assistance for Mental Health Support with Online Community Feedback

- 用Reddit点赞/点踩数据构建偏好对,微调生成与改进模型。
- 在可读性、共情等五维评估中表现接近商用大模型。
- 适合关注隐私保护的医疗机构或心理支持平台使用。
大型语言模型在生成心理健康支持回应方面展现出潜力,但提升其有用性、共情力和安全性通常需要大量算力、专家投入和标注数据。同时,将专有的云模型用于心理健康互动会引发隐私和数据治理问题。为此,我们提出可在本地部署的LLUMI系统,包含生成模型(GM)和改进模型(IM),分别负责撰写支持性回复和优化人工初稿。我们利用Reddit心理健康社区的反馈信号(如点赞、点踩)构建“被选中-被拒绝”的回复对,用于监督微调(SFT)和直接偏好优化(DPO)。进一步通过人类评估在可读性、共情、连接性、可操作性和安全性五个维度进行对齐。结果显示,尽管使用较小的开源模型而非专有云模型,LLUMI在语言分析和人类评估中仍达到相当水平。这表明,基于社区偏好信号训练的开源模型,可在保障隐私的前提下提供高质量心理健康支持。
原文摘要 · Abstract (English)
Large language models (LLMs) show promise in generating supportive responses for mental health queries, but improving their usefulness, empathy, and safety often requires substantial compute, expert input, and labeled data. At the same time, deploying proprietary, cloud-based models for mental health-related interactions raises important privacy and data-governance concerns, given the sensitivities. To address this challenge, we introduce LLUMI setup that can be hosted in-house within protected environments. LLUMI consists of two complementary components: a generation model (GM), which drafts supportive responses to mental health queries, and an improvement model (IM), which revises an initial human-crafted response. We leverage feedback signals from Reddit mental health communities, using community endorsement patterns such as upvotes and downvotes to construct chosen-rejected response pairs for Supervised Fine Tuning (SFT) and Direct Preference Optimization (DPO). We further align LLUMI using human evaluation across five dimensions: readability, empathy, connection, actionability, and safety. Our results show that, despite relying on smaller open-source models rather than proprietary cloud-based GPT models, LLUMI achieves comparable performance across linguistic analyses and human evaluations. These findings suggest that open-source models, when trained with community-derived preference signals, can support high-quality mental health support assistance while offering a more privacy-preserving alternative for sensitive support contexts.
Thank you to arXiv for use of its open access interoperability. PaperDance 不是 arXiv 官方产品;中文卡片由大模型生成,请以原文为准。