大模型让推荐更可信,但也带来新风险,这篇综述系统梳理了机遇与挑战。
Trustworthy Recommendation in the Era of Large Language Models: Opportunities and Challenges

- 分析200+论文,提炼13个可信推荐机遇
- 揭示大模型引发的新偏见与幻觉问题
- 构建六维分类体系,适合研究者参考
推荐系统正经历两大范式转变:目标上从单一准确率转向包含鲁棒性、公平性、隐私保护在内的综合可信度;技术上大语言模型(LLMs)被广泛融入,通过更强的语义理解、意图推理和交互灵活性重塑推荐基础。本文对可信大模型赋能的推荐系统进行系统综述,基于超过200篇近期研究,发现大模型既是双刃剑——虽能显著提升可信度,却也引入新型偏见与幻觉问题。为此,我们系统识别出六大维度下的13项机遇与18项挑战,并构建全新文献分类体系。同时梳理常用数据集与评估指标以支持实证验证,最后指出关键开放问题与未来方向,旨在推动该新兴领域发展。
原文摘要 · Abstract (English)
The field of recommender systems (RS) is currently undergoing two profound paradigm shifts. From the perspective of objectives, the goal has shifted beyond mere recommendation accuracy to comprehensive trustworthiness, encompassing multiple dimensions such as robustness, fairness, and privacy preservation. From a technical perspective, Large Language Models (LLMs) have been extensively integrated into RS, reshaping the foundations of recommendation through richer semantic understanding, stronger intent reasoning, and more flexible user interactions. The convergence of these two shifts prompts a timely and pivotal question: how does the integration of LLMs reshape the landscape of trustworthy recommendation? In this work, we present a systematic review of trustworthy LLM-empowered recommendation. By comprehensively analyzing over 200 recent studies, we reveal that the introduction of LLMs acts as a double-edged sword. While their advanced mechanisms and user-friendly interfaces offer unprecedented opportunities to enhance trustworthiness, they simultaneously introduce new risks, such as novel forms of bias and hallucination-induced issues. To characterize this dual impact, we systematically identify 13 opportunities and 18 challenges across six fundamental dimensions of trustworthiness, and accordingly organize the existing literature into a novel taxonomy. We also provide a comprehensive review of commonly used datasets and evaluation metrics to facilitate empirical validation. Finally, we identify critical open challenges and outline future directions, hoping to inspire future research on this emerging topic.
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