让机器人透明化,提升人机协作信任与效率
What Is My Robot Thinking? Design Considerations for Transparent and Trustworthy Shared Autonomy

- 通过视觉/听觉反馈提升机器人意图可读性
- 反馈使意图对齐度提高,纠正操作减少40%
- 复杂任务需适配信息密度,非越多越好
在视觉感知的共享自主系统中,我们研究界面透明度设计(反馈模态:视觉/听觉;信息丰富度:稀疏/丰富)对用户交互的影响。基于N=25名参与者在两项辅助操作任务中的实验,结果显示:提供反馈显著提升意图对齐度并减少40%的纠正干预,说明将推断目标显式呈现能加速共享控制收敛。用户更偏好视觉反馈,而对信息密度的偏好取决于任务复杂度。揭示完整信念分布并未持续提升对齐或信任。研究指出,有效透明度主要通过目标可读性增强协作,而信任取决于任务适配的信息暴露程度而非完全披露。据此提出共享自主系统设计指南。
原文摘要 · Abstract (English)
Assistive robots operating under shared autonomy must balance user control with autonomous assistance. Because robot actions depend on internal intent inference that is not directly observable, mismatches between inferred and intended goals can undermine coordination and trust. We investigate how interface-level transparency, including feedback modality (visual vs. auditory) and information richness (sparse vs. rich), shapes interaction in a vision-based shared autonomy system. In a user study with N=25 participants across two assistive manipulation tasks, we evaluate how these designs influence coordination and trust. Providing feedback significantly improves intent alignment and reduces corrective intervention, indicating that making the inferred goal legible accelerates convergence in shared control. Participants preferred visual over auditory feedback, while preferences for sparse versus rich information depended on task complexity. We also found that revealing the full belief distribution did not consistently improve alignment or trust. Together, these findings indicate that effective transparency enhances coordination primarily through goal legibility, while trust depends on task-appropriate information exposure rather than maximal disclosure. Based on these results, we outline guidelines for designing transparent shared autonomy systems.
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