arXiv:2606.07489cs.AIecon.GN2026-06被引 2

AI代理通过自主执行任务,大幅提升知识工作的效率与范围。

How AI Agents Reshape Knowledge Work: Autonomy, Efficiency, and Scope

论文配图:How AI Agents Reshape Knowledge Work: Autonomy, Efficiency, and Scope
图 1 · 摘自论文原文
  • AI代理自动分解并执行任务,取代人工操作。
  • 任务完成时间从269分钟降至36分钟,成本降低94%。
  • 适合需要跨领域、复杂任务的科研与专业工作者。

前沿AI系统正从对话助手转向可自主执行端到端任务的智能体。基于Perplexity搜索与Computer产品的真实用户数据,研究发现:在同一任务下,Computer单会话自主工作26分钟,而Search仅33秒;Computer将后续查询导向更高阶的验证与扩展任务,且每查询不满率低55%。在匹配任务中,Computer将完成时间从269分钟缩短至36分钟,节省时间87%,成本降低94%。此外,Computer支持更多跨职业边界、需高阶认知、融合多领域知识的复合任务,解锁了搜索无法实现的工作形态。结果表明,AI代理能加速流程、提升质量、降低成本,并拓展自动化工作的深度与广度。

原文摘要 · Abstract (English)

Frontier AI systems are bridging the gap between intelligence and utility by shifting from conversational assistants to autonomous agents that execute tasks end to end. Using production data from Perplexity's Search and Computer products, we study this transition by examining how AI agents accelerate and reshape knowledge work. Three key empirical findings emerge. First, using sessions with near-identical initial query pairs as natural experiments for the same underlying task attempted with both products, Computer performs 26 minutes of autonomous work per user session, versus 33 seconds for Search. Computer automates task decomposition and execution that Search users might otherwise manually orchestrate and implement. As a result, Computer shifts follow-up query distribution toward higher-order work such as verification and extension. Autonomy also increases execution quality, with per-query dissatisfaction rates 55% lower on Computer than on Search. Second, due to its autonomy advantage, Computer reduces completion time from 269 to 36 minutes on matched tasks, lowering estimated time and cost by 87% and 94%, respectively, compared to humans equipped with Search alone. Third, Computer changes the scope of work that users attempt: Computer queries more often cross occupational boundaries, require higher-order cognition, draw on broader expertise, take the form of composite tasks that bundle interdependent subtasks into a single query, and unlock work activities that are essentially absent from Search usage among the same users. Together, the evidence indicates that AI agents accelerate workflows, enhance output quality, reduce costs, and expand the breadth and depth of automated work.

AI代理知识工作自动化效率提升

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