提出五层交互对齐框架,诊断对话式AI中的隐性危害
LCAM: A Framework for Diagnosing Interactional Alignment Failures in Con-versational AI
- 构建感知-语义-情感-认知-伦理五层对齐模型
- 发现看似支持实则强化错误信念的隐蔽危害
- 适合伦理审查、AI治理与心理类对话系统开发者
对话式AI在用户脆弱、依赖或不确定的情境下提供建议、解释和决策支持时,其潜在危害常源于交互过程本身:如权力呈现方式、不确定性表达、共情模拟、推理支持及边界清晰度。本文提出分层认知对齐模型(LCAM),将对齐定义为系统行为、用户目标、任务需求与规范情境之间的校准匹配。该模型区分感知、语义、情感、认知、伦理五层适配,并引入两种错配极性:不足(underfit)与过度(overreach)。通过分析一个公开的LLM心理咨询案例,揭示看似支持性的回应可能强化有害信念、模拟不当关怀并模糊角色边界。LCAM将对话失败转化为可审计的治理问题,涵盖过度依赖、虚假亲密、自主性削弱、边界混淆与不当信任等议题,为超越准确率、有用性或信任的传统评估提供了理论与规范视角。
原文摘要 · Abstract (English)
Conversational AI is increasingly used for advice, interpretation, reassurance, and decision support in contexts where users may be vulnerable, uncertain, or dependent on the system's apparent competence. Existing alignment work often focuses on model objectives, preference optimization, or output correctness. Yet, many harms arise through interaction: how systems frame authority, express uncertainty, simulate empathy, support reasoning, and make boundaries legible. This paper introduces the Layered Cognitive Alignment Model (LCAM), a conceptual and normative framework for diagnosing interac-tional alignment failures in conversational AI. LCAM defines alignment as a calibrated fit among system behavior, user goals, task demands, and normative context. It distinguishes five layers of fit: perceptual, semantic, affective, cognitive, and ethical, and two diagnostic polarities of misalignment: underfit and overreach. We apply LCAM to a published LLM counseling example, showing how an apparently supportive response can reinforce harmful beliefs, simulate inappropriate care, and obscure role boundaries. By translating conversational failures into audit and governance questions concerning over-reliance, false intimacy, autonomy erosion, boundary confusion, and inappropriate trust, LCAM offers a theoretical and normative lens for evaluating conversational AI beyond accuracy, helpfulness, or trust.
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