不同口音的AI助教影响学生协作,口音决定是工具还是伙伴。
Exploring How Agent Voice Accents Shape Human-AI Collaboration in K-12 Group Learning

- 用英式、印式、非裔美式口音的AI助教对比实验
- 非英式口音更易被当同伴,互动更投入信任更高
- 适合教育AI设计者关注文化包容性与角色建构
协作被广泛认为是21世纪教育的核心,但教师在促进有效同伴互动方面仍面临持久挑战。大型语言模型(LLM)对话式同伴代理为现场小组学习提供了新可能,引发关于人物设定——尤其是语音特征——如何影响学习者感知、信任与互动动态的问题。尽管已有研究考察了一对一情境中代理口音的影响,但其在群体中的表现尚不清楚。本研究采用33名教师参与的组间混合方法实验,探讨具有英式、印式和非裔美式口音的生成式人工智能(GenAI)语音代理对协作及代理认知的影响。通过问卷、小组互动分析和学习成果评估发现,口音塑造了参与者对代理的心理模型及其在小组互动中的角色定位:英式口音代理多被视为工具,以脱离、功能导向方式介入;而印式与非裔美式口音代理则更易被拟人化,被整合为同伴。这种角色预期随时间推移影响了信任度、参与度与依赖程度。本研究深化了对生成式AI社会语言设计特征如何塑造计算机支持的协同学习(CSCL)群体动态的理解,为设计更具文化包容性的小组学习人工智能伙伴提供了启示。
原文摘要 · Abstract (English)
Collaboration is widely recognized as a cornerstone of 21st-century education, yet teachers still encounter persistent challenges in fostering productive peer interaction. LLM conversational peer agents introduce new possibilities for mediating in-person group work, raising questions about how persona design, particularly their voice characteristics, shapes learners' perceptions, trust, and interactional dynamics. While prior work has examined agent accent effects in one-to-one settings, little is known about how these effects manifest in groups. We conducted a between-subjects mixed-methods study with 33 teachers examining how a GenAI voice agent with different accents (British, Indian, and African American) influenced collaboration and agent perception. Across surveys, group interaction analyses, and artifacts, we find that accent shaped participants' mental models and the roles the agent assumed in group interaction. The British-accented agent was largely treated as a tool and engaged in detached, utility-based ways, whereas Indian- and African American-accented agents were more readily anthropomorphized and integrated as peers. These role expectations influenced trust, engagement, and reliance over time. This work advances understanding of how GenAI's sociolinguistic design features shape group dynamics in CSCL, with implications for designing culturally inclusive AI partners in group learning.
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