视觉记忆虽能提升状态理解,却可能引发操作错误,新方法聚焦关键区域修复此问题。
Naive Visual Memory is Not Enough: A Failure-Mode Study of GUI Agents

- 用局部图像块替代完整截图,只存与成功操作相关的视觉片段
- 在OSWorld上任务成功率提升33.3%,显著优于全图记忆
- 揭示视觉记忆会加剧隐藏操作盲区和定位误差,适合改进自动化工具
图形用户界面(GUI)代理正被广泛用于跨应用、网站和操作系统自动化复杂任务。为提升可靠性,近期研究引入经验记忆,通过检索过往轨迹指导决策;更近的方法进一步发展为视觉记忆,存储并检索交互过程中的截图,以提供比纯文本记忆更丰富的上下文信息。然而,视觉记忆对GUI代理的影响尚不明确:它缓解了哪些失败?又加剧了哪些?为此,我们提出一个四类失败的分类体系(认知失败、视觉状态误解、隐藏操作盲区、定位错误),对应感知-推理-行动流程的不同阶段。研究发现,使用完整图像记忆会减少状态级错误,但恶化动作级错误,并增加隐藏操作盲区和定位错误。基于此,我们提出行动锚定视觉记忆(AGMem)框架:不存储全屏截图,而是保存与成功操作或恢复行为密切相关的局部图像区域。在OSWorld上的实验表明,相比全图记忆,AGMem将任务成功率提升33.3%。结果证明,该方法是提升GUI代理视觉记忆效能的有效方案。
原文摘要 · Abstract (English)
Graphical User Interface (GUI) agents are increasingly used to automate complex computer tasks across applications, websites, and operating systems. To improve their reliability, recent work has introduced experiential memory, where agents retrieve prior trajectories to guide decision-making in similar states. More recent approaches further extend this idea to visual memory by storing and retrieving screenshots from past interactions, providing agents with richer contextual information than text-only memories. However, the effect of visual memory in GUI agents remains insufficiently understood: it is unclear which failures visual memory mitigates, or which failures it exacerbates. To systematically analyze the effect of visual memory, we introduce a taxonomy of four GUI agent failures (i.e., cognitive failure, visual state misunderstanding, hidden operation blindness, and grounding error) that map to distinct stages of the perception-reasoning-action pipeline. We find that prepending full-image memory has a divergent effect on the failure distribution: it reduces state-level failures but worsens action-level ones, and increases hidden operation blindness and grounding error. Motivated by this finding, we propose Action-Grounded Visual Memory (AGMem), an action-grounded memory framework for GUI agents. The core idea of AGMem is to store image crops that capture the local GUI region closely related to a successful action or a recovery, rather than storing full screenshots. Experiments on OSWorld show that AGMem improves task success rates by 33.3 % over full-image memory. These results demonstrate that AGMem is an effective representation for visual memory in GUI agents.
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