arXiv:2606.14654cs.AIcs.CL2026-06

用大模型将用户操作日志抽象为可理解的工作流,提升分析效率。

Abstracting Cross-Domain Action Sequences into Interpretable Workflows

论文配图:Abstracting Cross-Domain Action Sequences into Interpretable Workflows
图 1 · 摘自论文原文
  • 利用大语言模型从原始操作序列中提炼高层次活动
  • 零样本任务还原达语义相似度0.91,少样本预测准确率0.90
  • 适用于教育、办公等多场景,兼顾隐私与可解释性

序列化或时间标记的交互日志提供了数字应用使用情况的客观记录,但其细粒度和噪声常掩盖真实工作洞察。这些洞察对基于真实用户行为改进数字产品至关重要。以往研究采用深度学习模型将用户动作聚类为高层活动,但对噪声敏感且跨应用泛化能力差。为此,我们提出WorkflowView框架,利用大语言模型(LLMs)将低层操作序列抽象为高层活动。我们在三个不同且具有挑战性的序列任务中验证了该方法的有效性与通用性:(a) 从浏览器日志中实现零样本任务描述重建(语义相似度μ_{sim} = 0.91);(b) 基于MOOC交互日志进行少样本学生退课预测(仅需5个示例即达加权F₁ = 0.90);(c) 在Microsoft Word中对AI工具集成进行匿名化、隐私保护的工作流分析。结果表明,基于LLM的抽象是将底层行为数据转化为高层、可解释、可行动洞察的稳健高效路径。我们还讨论了在日志基础设施中部署LLM推理的实际考量,包括计算效率与用户隐私。

原文摘要 · Abstract (English)

Sequential or time-stamped interaction logs provide objective records of digital application usage, yet their granularity and noise often obscure meaningful insights into people's work. Such insights are essential for improving digital products in ways grounded in real-world user interactions. Prior research has applied deep learning models to cluster user actions into high-level activities, but these approaches are highly sensitive to noise and struggle to generalize across applications. To address this limitation, we introduce WorkflowView, a framework that uses large language models (LLMs) to abstract low-level action sequences into high-level activities. We establish the effectiveness and generality of our approach across three distinct, challenging sequential tasks and diverse domains: (a) zero-shot task description reconstruction from browser logs (achieving high semantic similarity, $μ_{sim} = 0.91$), (b) few-shot student dropout prediction using MOOC interaction logs (reaching weighted $F_1 = 0.90$ with only five few-shot examples), and (c) anonymized, privacy-preserving analysis of AI tool integration within document workflows in Microsoft Word. Our work demonstrates that LLM-based abstraction is a robust and efficient path forward for transforming low-level behavioral data into high-level, interpretable, and actionable insights. We also discuss practical considerations for deploying LLM-based inferences within logging infrastructures, including computational efficiency and user privacy.

工作流抽象大模型行为分析隐私保护

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