arXiv:2606.18259cs.HCcs.AI2026-06被引 1

提出情感动态作为人机协作的协调层,让AI更懂人类情绪反应。

Caring Without Feeling: Affective Dynamics as the Control Layer of Human-AI Agent Collaboration

论文配图:Caring Without Feeling: Affective Dynamics as the Control Layer of Human-AI Agent Collaboration
图 1 · 摘自论文原文
  • 将情感信号视为人机协作的协调机制,而非AI内在属性
  • 揭示情感反馈如何影响信任、任务委托与纠错决策
  • 适合研究人机交互、AI治理与情感计算的学者参考

能够规划、跨会话记忆、调用外部工具并部分自主行动的AI代理正在改变人机协作。尽管情感计算、大语言模型中的模拟共情、自动化信任与AI安全研究已揭示重要设计原则,但这些领域仍相对割裂。本文综述了情感动态的计算与互动机制:即情感线索、类情绪行为及感知到的代理情感如何塑造信任校准、任务委托、错误纠正、依赖关系与治理策略。文章追踪模型生成的情感信号如何进入影响依赖度、修复与监督的交互循环,并提出一个框架,将情感视为人类与代理协商能力、不确定性与责任的协调层,而非AI的内部属性。该框架为精准测量、有目的设计与明智治理提供了基础。

原文摘要 · Abstract (English)

AI agents that plan, retain memory across sessions, invoke external tools and act with partial autonomy are transforming human--AI collaboration. Research on affective computing, simulated empathy in large language models, trust in automation and AI safety has illuminated important design principles, yet these literatures remain fragmented. No integrated account explains how affective cues operate within agentic collaboration -- settings in which humans delegate, monitor and correct consequential tasks. This Review synthesises computational and interactional mechanisms of affective dynamics: the processes through which affective cues, emotion-like behaviour and perceived agent affect shape trust calibration, delegation decisions, error correction, dependence and governance. We trace how model-generated affective signals enter interaction loops that govern reliance, repair and oversight, and propose a framework that treats affect not as an internal property of AI but as a coordination layer through which humans and agents negotiate capability, uncertainty and responsibility. The framework provides a foundation for calibrated measurement, purposeful design and informed governance.

人机协作情感计算信任机制AI治理

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