arXiv:2606.25149cs.HCcs.AI2026-06

厘清主动系统概念,解决设计评估中的模糊与挑战。

Proactive Systems in HCI and AI: Concepts, Challenges, and Opportunities

  • 提出统一的主动系统定义,区分真正主动与简单提醒。
  • 指出当前方法难以应对时机、恰当性等独特挑战。
  • 适合人机交互与人工智能交叉研究者参考。

近年来,随着人工智能的发展,高度自主且主动的系统日益受到关注。这些系统能预判用户需求、主动采取行动,无需明确指令,涵盖从自适应照明到辅助机器人、智能恒温器等应用。然而,‘主动’这一概念仍缺乏清晰定义,实践中使用不一致,常将简单提醒或推荐系统误标为主动。这种概念模糊限制了系统的系统性设计、比较与评估。现有设计与评估方法多基于反应式交互范式,无法应对主动行为带来的独特挑战,如时机、适当性、用户控制、透明度与信任等问题。本次跨学科研讨会旨在建立更严谨的主动系统基础,汇聚人机交互、人工智能及相关领域研究者,共同(1)构建共享的主动概念框架,(2)识别现有设计与评估方法的局限,(3)共创以人为本的设计指南与未来研究方向。通过互动讨论与协作,旨在梳理关键挑战与机遇,推动主动技术的稳健、一致框架发展。

原文摘要 · Abstract (English)

The last few years have seen a significant rise in interest in highly autonomous and proactive systems, fueled by advances in AI. Systems that anticipate user needs, take initiative, and act without explicit user input. Such systems span a wide range of applications, from smart lighting that adapts to user activity to assistive robots that plan actions in advance to intelligent thermostats that learn routines and adjust environments proactively. Despite this breadth, the concept of proactivity remains loosely defined and inconsistently applied across research and practice. Current usage of the term often conflates fundamentally different system behaviors. For instance, simple reminders or recommendation systems are frequently labeled as proactive, even though underlying mechanisms and intentions differ significantly. This conceptual ambiguity limits our ability to systematically design, compare, and evaluate proactive systems. Moreover, existing methodologies for design and evaluation are largely rooted in reactive interaction paradigms, failing to address the unique challenges posed by proactive behavior, including timing, appropriateness, user control, transparency, and trust. This multidisciplinary workshop aims to establish a clearer and more rigorous foundation for understanding proactive systems. We bring together researchers and practitioners from Human-Computer Interaction, AI, and related fields to (1) develop a shared conceptualization of proactivity, (2) identify gaps and limitations in current design and evaluation approaches, and (3) co-create human-centered guidelines and research directions for future systems. Through interactive discussions and collaborative activities, the workshop seeks to map key challenges and opportunities, ultimately advancing robust and consistent frameworks for designing and evaluating proactive technologies.

主动系统人机交互人工智能设计指南

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