用大模型提炼网页点击意图,提升金融推荐精准度
From Clicks to Intent: Cross-Platform Session Embeddings with LLM-Distilled Taxonomy for Financial Services Recommendations

- 将网页点击流转化为紧凑嵌入和可解释的意图标签
- 首页推荐召回率提升1.88%,日志损失降低13.38%
- 兼具推荐性能与意图可解释性,适合生产落地
序列用户行为建模广泛应用于工业推荐系统,但在金融领域仍存在显著差距:登录前网页行为与登录后应用体验差异巨大。匿名网页会话与认证移动端账户难以对齐,导致网页意图信号在登录后推荐中未被充分利用。现有方法多为临时方案,缺乏规模化支持定量推荐与定性理解的能力。本文提出一种可扩展的双目标意图预测框架,将原始网页点击流转化为两输出:自监督Transformer生成紧凑会话嵌入,大模型驱动的分类体系生成可解释意图标签。实验表明,该系统在移动端首页模块排序任务中,使宏召回率@1提升1.88%,日志损失降低13.38%;在用户转化预测任务中,嵌入优于大模型标签4.3%微F1,且蒸馏层以7%性能损失实现超低延迟可解释标签。
原文摘要 · Abstract (English)
Sequential user behavior modeling is widely adopted in industrial recommender systems; however, significant gaps remain in financial services, where pre-login web interactions and authenticated in-app experiences differ drastically. Specifically, pre-login web users typically explore new products, whereas logged-in app users focus on account servicing. Due to the challenge of cross-channel entity resolution (e.g., matching anonymous web sessions to authenticated mobile accounts), web-based intent signals remain underutilized for post-authentication personalization. Existing methods for capturing web-based intent are often ad-hoc and narrow, lacking the flexibility to support both quantitative downstream recommendations and qualitative understanding at scale. In this work, we propose a scalable and dual-purpose intent prediction framework for web-based interactions and demonstrate its applicability for personalization. Our approach transforms raw web clickstreams into two outputs: a self-supervised Transformer encodes multi-modal clickstreams into a compact session embedding, while an LLM-based taxonomy generation and distillation pipeline produces interpretable intent labels. Our system demonstrates that self-supervised clickstream representations combined with LLM-distilled taxonomies can jointly serve quantitative tasks and qualitative understanding in production: on the mobile homepage tile ranking task, the session embedding improves macro Recall@1 by 1.88% and reduces Log Loss by 13.38% over production baselines. On the user conversion prediction task, the embedding outperforms the LLM labels by 4.3% on micro F1, while the distillation layer delivers interpretable labels at ultra-low latency with only a 7% performance drop.
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