arXiv:2607.06344cs.ROcs.AI2026-07被引 1

提出人机交互中个性化风险的系统分析框架

Responsible Personalisation: The Double-Edged Sword of Personalisation in Human-Robot Interaction

论文配图:Responsible Personalisation: The Double-Edged Sword of Personalisation in Human-Robot Interaction
图 1 · 摘自论文原文
  • 基于生命周期与情境敏感框架,分析个性化过程中的风险演化
  • 识别出自主性削弱、用户建模偏见等五大伦理风险
  • 为机器人设计提供可操作建议,适合伦理与交互研究者

尽管个性化正成为人机交互(HRI)的关键能力,但现有关于负责任个性化的研究仍零散,缺乏对伦理风险如何在不同交互情境中产生和演变的系统理解。这一缺口在HRI中尤为关键,因机器人具身性和社会存在感可能放大或重塑这些风险,甚至引发新风险。本文提出一种基于生命周期、情境敏感的个性化HRI框架,立足具身意识视角,将个性化流程阶段与交互特征(短期/长期、开放域/封闭域)结合,实现对风险产生与演化的系统分析。在此基础上,整合分析了自主性削弱、用户建模偏见、操纵、去人性化及隐私侵犯等核心伦理风险,并考察其在不同情境中的表现形式。研究进一步转化为可操作的设计建议,并指出开放研究挑战。该工作为个性化机器人行为的设计空间与风险图景提供了结构化基础,推动更系统、透明且伦理导向的方法发展。

原文摘要 · Abstract (English)

While personalisation is becoming a defining capability in human-robot interaction (HRI), the existing literature on responsible personalisation remains fragmented, offering isolated accounts of ethical risks without a structured understanding of how they emerge across interaction contexts. This gap is particularly critical in HRI, where robots' embodiment and social presence can amplify and reshape such risks or generate new types of risks. We present a lifecycle-based and context-sensitive framework for personalised HRI, grounded in an embodiment-aware perspective. The framework combines stages of the personalisation process with interaction characteristics (short-term vs. long-term, open-domain vs. closed-domain), enabling systematic analysis of how risks arise and evolve. Building on this, we conduct an integrative analysis of key ethical risks, including autonomy erosion, biased user modelling, manipulation, dehumanisation, and privacy violations, and examine how they manifest across contexts. We translate these insights into actionable design recommendations and outline open research challenges. By structuring both the design space and risk landscape of personalised HRI, this work provides a foundation for more systematic, transparent, and ethically grounded approaches to personalised robot behaviour.

人机交互伦理风险个性化机器人设计

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