arXiv:2607.10317cs.CLcs.AI2026-07

用分级人机协作模型,消除尼日利亚金融科技中因网络环境差异导致的欺诈误判。

Neutralizing Structural Inequality in the Nigerian FinTech Sector

论文配图:Neutralizing Structural Inequality in the Nigerian FinTech Sector
图 1 · 摘自论文原文
  • 构建三层路由机制,根据不确定性类型分配不同层级的人工审核
  • 将区域性能差距从19.43%降至2.88%,欺诈召回率提升24.79个百分点
  • 适合关注算法公平性与数字普惠金融的研究者和从业者

金融领域算法决策常依赖数据代理,无意中反映结构性不平等。本文针对尼日利亚金融科技场景中的收银台欺诈检测,提出一种分层人机协同三重筛选模型。秉持‘我们皆平等’理念,解决‘歧视洗白’问题——系统将农村地区因基础设施随机噪声(如网络超时)误判为欺诈意图。采用校准集成模型作为主过滤器,实施三层路由策略:对存在认知不确定性(如新账户冷启动)的交易交由专家分析师处理,高风险案件则移交高级主管;为应对人力有限,引入动态影子价格分配人工注意力,并设置随机审计机制防止人工技能退化。实验显示,该模型在统计上显著降低1.88%的互补性差距,欺诈召回率较自主基线提升24.79个百分点;关键在于,区域性能差距由19.43%缩减至2.88%,有效消除结构性偏差。分层协作机制为实质性机会均等提供保障,确保农村用户不会因环境偶然因素被排除在数字经济之外。

原文摘要 · Abstract (English)

Algorithmic decision systems in financial services often rely on data proxies that inadvertently encode structural inequalities. This paper introduces a hierarchical human-AI triage model for Point of Sale fraud detection in the Nigerian FinTech sector. Adopting a We Are All Equal worldview, we address the challenge of discrimination laundering, wherein the system misinterprets infrastructure related aleatoric noise such as rural network timeouts as fraudulent intent. We implement a three-tier routing policy utilizing a calibrated ensemble model as a primary filter. The policy routes transactions characterized by epistemic uncertainty such as cold start new accounts to specialist analysts while reserving high stakes cases for a senior supervisor. To manage finite human capacity, we utilize a dynamic shadow price to ration human attention and implement a random audit mechanism to prevent human skill atrophy. Our experimental results demonstrate a statistically significant 1.88\% complementarity gap and a 24.79\% percentage point gain in fraud recall over an autonomous baseline. Crucially, the model reduces the regional performance gap from 19.43 to 2.88 percentage points, neutralizing structural bias. Hierarchical collaboration provides a robust mechanism for substantive equality of opportunity, ensuring that rural accounts are not excluded from the digital economy due to environmental brute luck.

算法公平金融风控人机协作数字普惠

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