arXiv:2607.11771cs.SEcs.AI2026-07

工业界实证揭示需求工程在可解释性支持上的短板。

Evaluating RE Practices for Explainability: Synthesizing Insights from Daimler Truck into an Explainable RE Framework Proposal

  • 通过八名工程师的多阶段访谈,检验现有需求工程实践
  • 发现三阶段均存在概念模糊、测试性差、验证碎片化问题
  • 为可解释AI系统构建实证驱动的需求框架提供方向

可解释性已成为基于AI系统在安全关键和监管严格领域中的关键要求。尽管已有研究提出框架、模式和以用户为中心的方法来支持可解释性,但对现有需求工程(RE)实践如何在全生命周期中支撑可解释性需求,尤其是在工业场景下的实证理解仍十分有限。本文报告了正在进行的工业研究的早期发现,探讨了在需求获取、规格说明和验证各阶段,如何运用成熟RE技术来识别、描述和验证可解释性需求。研究采用多阶段定性方法,对戴姆勒卡车公司的八名从业者进行了思考过程访谈与引导式小组讨论。初步分析揭示,所有阶段均存在共性挑战:获取阶段存在概念模糊,规格说明阶段测试性与表达力不足,验证阶段因标准模糊和法规不确定性导致流程碎片化。这些发现表明,当前的RE实践难以系统支持可解释性需求。论文贡献在于提供了针对各阶段及跨阶段挑战的实证洞察,并提出了发展实证基础的可解释AI系统需求框架的研究愿景。

原文摘要 · Abstract (English)

Explainability has emerged as a critical requirement for AI-based systems, particularly in safety-critical and regulated domains. Although prior research has proposed frameworks, patterns, and user-centered approaches to support explainability, there is limited empirical understanding of how existing Requirements Engineering (RE) practices support explainability requirements across the RE lifecycle, especially in an industrial context. This paper reports early findings from an ongoing industry-based study investigating how explainability requirements are elicited, specified, and validated using established RE techniques. We conducted a multi-phase qualitative study with eight practitioners at Daimler Truck, employing think-aloud protocols and moderated group discussions across requirements elicitation, specification, and validation steps. Our preliminary analysis reveals recurring challenges across all steps, including conceptual ambiguity during elicitation, limited testability and expressiveness during specification, and fragmented validation due to vague criteria and regulatory uncertainty. These findings indicate that current RE practices provide limited support to systematically address explainability requirements. The paper contributes empirical insights into step-specific and cross-cutting challenges and outlines a research vision toward developing an empirically grounded RE framework for explainable AI-based systems.

可解释性需求工程工业研究

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