用地理邻近分组实现无标识符的用户个性化推荐。
Proximity Features: Privacy-Compliant Cold-Start Personalization at Airbnb
- 按地理位置分组用户,用近似1000人规模的聚合信号替代个体特征。
- 在无历史或过期历史用户中,预订转化率显著提升。
- 符合隐私规范,适合高合规要求的在线平台使用。
双边市场中的个性化推荐依赖用户级特征,但对高频、高决策成本的平台而言,大量用户缺乏足够行为历史,尤其在未登录或首次访问场景下,传统用户特征难以获取。同时,隐私法规和第三方Cookie限制进一步削弱了基于标识符的追踪能力。本文提出Proximity Features,一种隐私合规的特征系统:通过地理IP数据与自适应聚类算法,将用户按地理邻近性分组,生成约1000名附近用户的聚合信号,推理时无需持久化个体标识符。该系统仅处理经同意的聚合数据,并受权限管控,确保隐私安全。已在Airbnb生产环境部署,覆盖营销落地页及目的地推荐等多场景,正集成至邮件互动系统。线上A/B实验显示,预订量有统计学显著提升,尤其在无历史或历史过期用户中表现最优。
原文摘要 · Abstract (English)
Personalization in two-sided marketplaces relies heavily on user-level features, yet for platforms with infrequent, high-consideration purchases, a large fraction of users lack sufficient history for effective recommendation, spanning both paid and organic channels. At Airbnb, a substantial share of search requests comes from logged-out or first-time users, with this challenge especially pronounced on paid-channel landing pages, leaving traditional user-level features unavailable for a large fraction of traffic. Privacy regulations and increasing restrictions on third-party cookies further limit identifier-based tracking for non-essential use cases. This paper introduces Proximity Features, a privacy-compliant feature system that groups users by geographic proximity using geo-IP data and an adaptive clustering algorithm, producing aggregated user-level signals for groups of approximately 1,000 nearby users without requiring a persistent individual identifier at inference time. Privacy is preserved by design: the pipeline operates on consented, aggregated data only within consent-gated privacy controls. The system is deployed in production at Airbnb, serving multiple surfaces including marketing landing pages and destination recommendation, with engagement emails integration under way. Online A/B experiments demonstrate statistically significant lifts in bookings, with the largest gains observed among users with absent or stale history.
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