让AI学会协调多元社会视角,而非单一标准输出。
Socially Grounded Agentic AI: Coordinating Plural Perspectives through Social Theory
- 基于社会学理论构建角色与互动结构化的多视角模型
- 提出角色激活、推理痕迹等全链条对齐机制
- 适合需要跨文化/跨群体决策的AI系统设计者
随着AI在日益多元的社会场景中部署,对齐问题不能再被简化为单一价值体系的优化。系统必须能够识别、表征并响应多种合法观点。这催生了对多元对齐的关注,旨在超越‘一刀切’的行为模式。然而,现有方法往往缺乏对价值如何在实践中被社会性组织、争议与协调的清晰解释。本文认为,社会理论为应对这些挑战提供了关键概念与设计资源。基于社会学传统,我们指出观点由角色结构化,通过互动塑造,并分布于权力与专长领域。我们将这些洞见转化为具体设计启示:角色化表征、视角间结构化协调、情境敏感评估。对于自主系统,需对齐的不仅是最终输出,还包括角色激活、推理过程、聚合规则和反馈回路。本研究将多元对齐重新定位为社会基础协调问题,而非输出多样化。我们勾勒出系统以结构化且可问责方式整合多视角的设计空间,并指明未来在真实场景中实现与实证评估的方向。
原文摘要 · Abstract (English)
As AI systems are deployed across increasingly diverse social contexts, alignment can no longer be framed as the optimization of a single, unified set of values. Instead, systems must be able to recognize, represent, and respond to multiple legitimate perspectives. This has led to growing interest in pluralistic alignment, which seeks to move beyond one-size-fits-all models of appropriate behaviour. However, current approaches often lack a clear account of how values are socially organized, contested, and coordinated in practice. In this paper, we argue that social theory provides essential conceptual and design resources for addressing these challenges. Drawing on established traditions in sociology, we show how perspectives can be understood as structured by roles, shaped through interaction, and distributed across fields of power and expertise. We translate these insights into concrete implications for AI system design, including role-based representations, structured coordination among perspectives, and context-sensitive evaluation. For agentic systems, this requires aligning not only final outputs, but also the role activations, deliberative traces, aggregation rules, and feedback loops through which those outputs are produced. Our contribution is to reposition pluralistic alignment as a problem of socially grounded coordination rather than output diversification. We outline a design space for systems that engage multiple perspectives in structured and accountable ways, and we identify directions for future work to implement and empirically evaluate these approaches in real-world settings.
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