arXiv:2608.07477cs.HCcs.AI2026-08

让自动机器学习更公平:从人机交互角度优化招聘AI的透明度与可控性

Designing for Ethical AI: HCI Feature Considerations to Improve Fairness and User Experience in AutoML use for Human Resources

  • 基于人机交互设计,构建五维公平性评估框架
  • 8款AutoML平台普遍存在透明度低、用户控制弱等问题
  • 适合关注AI招聘公平性与产品设计的HR和开发者

本论文从法规、商业策略与人机交互(HCI)多视角考察自动化机器学习(AutoML)在人力资源招聘系统中的公平性。研究表明,公平性不仅是伦理问题,更是可用性、信任度、合规性与组织采纳的关键。尽管AutoML提升效率,但若训练数据含偏见,仍可能延续歧视性结果。现有平台侧重技术性能,忽视公平性,导致非专家用户难以识别或缓解偏见。研究通过四个核心问题探讨公平机制、界面透明度、人工监督与产品设计优先级,结合技术接受模型、创新扩散理论等框架,对八款AutoML平台在HR数据集上进行定性审计与定量测试。结果显示,普遍缺乏透明度、用户控制力与偏见缓解支持。论文提出五维HCI驱动的公平性评估框架,并建议将公平性内嵌于AutoML产品设计中,以提升问责性、采纳率与伦理可持续性。

原文摘要 · Abstract (English)

This thesis examines the fairness of Automated Machine Learning (AutoML) tools in human resource hiring systems through the combined lenses of regulation, business strategy, and Human-Computer Interaction (HCI). It argues that fairness is no longer merely an ethical concern but a critical determinant of usability, trust, legal compliance, and organizational adoption. While AutoML platforms improve efficiency by simplifying model selection and deployment, they also risk perpetuating discriminatory outcomes when trained on biased historical hiring data. Existing platforms prioritize technical performance over fairness, leaving non-expert business users unable to detect or mitigate bias effectively. The study investigates fairness gaps in AutoML tools through four research questions focused on fairness mechanisms, interface transparency, human oversight, and product design priorities. Drawing on frameworks such as the Technology Acceptance Model, Innovation Diffusion Theory, Human-Centered AI, Cognitive Load Theory, and Affordance Theory, the research evaluates both usability and fairness alignment. Using qualitative HCI audits and quantitative testing of eight AutoML platforms on HR datasets, the findings reveal widespread deficiencies in transparency, user control, and bias mitigation support. The thesis proposes a five-dimensional HCI-based fairness evaluation framework and recommends embedding fairness directly into AutoML product design to improve accountability, adoption, and ethical sustainability in AI-driven hiring systems.

AutoML公平性人机交互招聘AI

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