arXiv:2608.10431cs.HCcs.AI2026-08

总结工业界负责任AI实践五年的研究进展与挑战

What We Know about Responsible AI Practices in Industry: A Half Decade of Empirical Research

论文配图:What We Know about Responsible AI Practices in Industry: A Half Decade of Empirical Research
图 1 · 摘自论文原文
  • 系统梳理161项实证研究,覆盖访谈、调查等方法
  • 从业者意识提升,工具指南应用更广,但培训支持仍不足
  • 适合研究者、从业者和政策制定者参考真实行业实践

负责任人工智能(RAI)已成为科技公司、监管机构和公众的核心关切。行业从业者如何理解、实施和持续开展RAI工作,直接影响AI系统的设计与部署。随着针对工业界RAI实践的实证研究迅速扩展,相关发现分散在关注不同角色、组织背景和干预措施的研究中。本文通过文献综述整合了六年来161项实证研究,每项研究均通过访谈、问卷、工作坊、民族志等方法与行业从业者互动。综合结果揭示了显著进展与持续挑战:从业者对RAI的认知提升,相关活动日益专业化,工具包与指南等干预措施得到更广泛应用。然而,从业者仍面临培训不足、组织支持不均以及缺乏契合日常工作的干预措施等重大障碍。通过整合与组织这些发现,本研究提供了迄今为止最全面的工业界RAI实践图景。最后,讨论了对RAI研究者、寻求采纳有效实践的从业者及致力于基于行业现实制定治理政策的政策制定者的启示。

原文摘要 · Abstract (English)

Responsible AI (RAI) has become a central concern for technology companies, regulators, and the public. How industry practitioners interpret, implement, and sustain RAI work directly shapes the design and deployment of AI systems. As empirical scholarship examining RAI practices in industry has rapidly expanded, findings are dispersed across studies that focus on different roles, organizational contexts, and interventions. This work synthesizes current knowledge through a literature review of 161 empirical studies spanning six years, each engaging industry practitioners via interviews, surveys, workshops, ethnographies, and other methods. Our synthesis reveals both meaningful progress and persistent challenges in industry RAI practice. Practitioner awareness has increased, RAI activities have become more professionalized, and interventions such as toolkits and guidelines are more widely adopted. At the same time, practitioners continue to face substantial barriers, including limited training, uneven organizational support, and a lack of interventions tailored to day-to-day work practices. By consolidating and organizing these findings, we provide a more complete account of industry RAI than any single study to date. We conclude by discussing implications for RAI researchers, practitioners seeking to adopt effective practices, and policymakers aiming to ground governance efforts in the realities of industry contexts.

负责任AI实证研究行业实践综述

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