提出多元互动框架，让机器人更好服务不同背景人群。
Pluralistic Human-Robot Interaction: Designing for Robot Interaction with Diverse Communities
- 以多元共存理念重构机器人交互设计
- 融合同理心与文化谦逊提升包容性
- 适合关注社会公平的机器人研发者
社交机器人正被开发用于家庭、学校等场所，与多样用户互动。尽管人机交互（HRI）研究常聚焦自然交流、参与度、个性化和任务成功率，但这些目标未能充分应对真实部署中的社会复杂性。本文提出“多元主义人机交互”（Pluralistic HRI）框架，将人类多样性作为核心设计原则。该框架整合多元主义、公民对话、换位思考、同理心、跨文化能力、文化谦逊与道德想象，指导更具包容性、适应性和伦理基础的交互设计。文章阐述了该框架如何应用于多样化人群中的设计、评估与部署。
原文摘要 · Abstract (English)
Social robots are being developed for homes, schools, and other environments where they will interact with diverse users. While Human-Robot Interaction (HRI) research often emphasizes natural communication, engagement, personalization, and task success, these goals do not fully address the social complexity of real-world deployment. This paper proposes \emph{Pluralistic HRI}, a framework for designing social robots that treat human diversity as a foundational design concern. The framework brings together pluralism, civic dialogue, perspective-taking, empathy, intercultural competence, cultural humility, and moral imagination to guide inclusive, adaptive, and ethically grounded interaction. We outline how pluralistic HRI can inform design, evaluation, and deployment in diverse human communities.
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