AI重塑新闻业,记者与公众的互动成关键。
Without journalists, there is no journalism: the social dimension of generative artificial intelligence in the media
- 从社会视角分析AI在新闻业的应用挑战。
- 记者既担忧失业又获解放,可产出更高质量内容。
- 公众不觉自动化文本质量差,仍偏好人写文章。
未来几十年,人工智能技术将系统性地改变媒体工作及从业人员。本文对过去二十年间关于媒体中人工智能应用的实证研究进行了系统综述,识别出其带来的主要社会与认识论挑战。媒体面临对技术平台的依赖加剧及编辑独立性维护难题;记者则在职业威胁与作为现实与受众中介的象征资本流失之间挣扎,同时获得摆脱日常任务的解放,从而提升内容质量。尽管公众对自动化文本的质量与可信度差异感知不强,但阅读便捷性仍偏好人撰稿件。因此,超越技术决定论,需关注技术被受众采纳的方式及其影响,推动新闻业的正当用途与社会效益,弥合使用AI造成的差距。
原文摘要 · Abstract (English)
The implementation of artificial intelligence techniques and tools in the media will systematically and continuously alter their work and that of their professionals during the coming decades. To this end, this article carries out a systematic review of the research conducted on the implementation of AI in the media over the last two decades, particularly empirical research, to identify the main social and epistemological challenges posed by its adoption. For the media, increased dependence on technological platforms and the defense of their editorial independence will be the main challenges. Journalists, in turn, are torn between the perceived threat to their jobs and the loss of their symbolic capital as intermediaries between reality and audiences, and a liberation from routine tasks that subsequently allows them to produce higher quality content. Meanwhile, audiences do not seem to perceive a great difference in the quality and credibility of automated texts, although the ease with which texts are read still favors human authorship. In short, beyond technocentric or deterministic approaches, the use of AI in a specifically human field such as journalism requires a social approach in which the appropriation of innovations by audiences and the impact it has on them is one of the keys to its development. Therefore, the study of AI in the media should focus on analyzing how it can affect individuals and journalists, how it can be used for the proper purposes of the profession and social good, and how to close the gaps that its use can cause.
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