arXiv:2608.19950cs.HCcs.AI2026-08中稿 · Italian Workshop o…

AI帮家长设计家庭应急准备,由家长转述给孩子更有效。

Designing Human-mediated AI Guidance: Ready Together for Personalized Family Emergency Preparedness

论文配图:Designing Human-mediated AI Guidance: Ready Together for Personalized Family Emergency Preparedness
图 1 · 摘自论文原文
  • AI生成建议,家长作为中介传递给儿童。
  • 亲子互动活动提升应急准备理解度。
  • 适合关注家庭安全教育的家长与设计师。

人工智能系统在提供个性化信息、建议和决策支持方面应用日益广泛。然而,在某些场景中,直接向最终接收者传递AI生成的信息并不合适,需由了解接收者需求、情绪状态和情境背景的人类进行解读、调整和传达。现有研究较少关注较有知识的成人作为中介,将AI内容传递给经验不足或信息缺乏的接收者的情况。本文提出人类中介型AI引导框架,并通过「Ready Together」系统展开探索——该系统为家庭应急准备设计,父母作为中介将AI生成的内容传递给子女。系统通过引导性活动和以家庭为中心的学习,帮助父母使应急准备更具互动性和可理解性。设计基于半结构化访谈与共同设计活动的定性研究过程。研究发现家庭应急准备中的挑战包括:难以与孩子讨论突发事件、不确定如何提供适当解释、偏好互动式学习活动。这些发现指导了交互式原型的设计,后续通过小规模试点研究和启发式评估验证。参与者对个性化建议和实用活动反馈积极。初步结果表明,人类中介型AI引导可在保留家长解释、调整和传达责任的同时,支持情境敏感的家庭应急准备。

原文摘要 · Abstract (English)

Artificial intelligence (AI) systems are increasingly used across domains to provide personalized information, recommendations, and decision support. However, in some contexts, AI-generated information may not be suitable for direct delivery to the final recipient. Instead, it may need to be interpreted, adapted, and communicated by a human who understands the recipient's needs, emotional state, and situational context. Human-AI interaction research has given less attention to situations in which a more knowledgeable human acts as an intermediary between an AI system and a less experienced or less informed recipient. We introduce the human-mediated AI guidance framework and explore it through Ready Together, an AI-supported family emergency preparedness system in which parents mediate AI-generated content for their children. The system is designed to provide personalized guidance and support parents in making emergency preparedness more interactive and understandable through guided activities and family-centered learning. The system design was informed by a qualitative, design-oriented research process involving semi-structured interviews and co-design activities. Findings identified challenges in family emergency preparedness, including difficulty discussing emergencies with children, uncertainty about providing appropriate explanations, and a preference for interactive learning activities. These findings informed the design of an interactive prototype, subsequently evaluated through a pilot study and a heuristic evaluation. Participants responded positively to the personalized recommendations and practical activities. Preliminary findings suggest that human-mediated AI guidance may support context-sensitive family preparedness while preserving parents' responsibility for interpreting, adapting, and communicating AI-generated information.

家庭安全人机协同应急准备

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