用统一语义体系打通电商推荐与搜索,提升发现与转化效果。
One Hierarchy, Two Systems: Semantic Product IDs for Discovery-Surface Ranking and Search-Page Query Reformulation

- 构建统一产品语义层级,融合内容嵌入与行为数据
- 线上测试显示首页加购率提升,冷门商品曝光更广
- 适合做推荐与搜索一体化系统的研发人员
多商家电商平台中,同一商品在不同商家下使用不同标识符,导致用户行为证据分散。现有专家定义的分类体系又过于粗粒度,难以支持细粒度发现。本文提出一种统一的语义产品标识符(\\(\sid{})层次结构,仅需从产品内容嵌入中学习一次,即可在不同场景下按需组合行为与服务上下文。在排序任务中,通过聚合 \\sid{} 前缀上的用户偏好和商品表现,生成候选商品与用户历史的序列特征;离线实验显示相关性提升,线上全量测试中顶部位置加购率更高,冷门商品获得更广曝光。在查询重写任务中,将查询与会话跳转锚定在 \\sid{} 概念上,利用层级结构进行导航与细化,并过滤建议以匹配商家库存;离线评估显示意图保留更精细,建议质量优于原始查询字符串跳转;线上评估表明用户搜索负担降低,更早接触可购买商品。结果表明,共享的语义产品层级可同时支撑推荐与搜索,且保持各任务所需特异性上下文。
原文摘要 · Abstract (English)
Multi-merchant e-commerce catalogs contain equivalent and related products under different merchant-scoped identifiers, fragmenting behavioral evidence across merchants. Expert-defined taxonomies, meanwhile, are often too coarse for fine-grained discovery. We investigate whether a single hierarchical Semantic ID (\sid{}) representation can support personalized ranking and query reformulation. Learned once from product-content embeddings, the hierarchy defines product concepts at multiple granularities that each application combines with its own behavioral and serving context. For ranking, we aggregate consumer affinity and product performance over \sid{} prefixes and derive sequence features for candidate products and consumer histories. Controlled ablations show improved offline relevance, while online evaluation of the full ranking treatment shows stronger top-slot add-to-cart engagement and broader exposure for less-popular products. For query reformulation, we ground queries and session transitions in \sid{} concepts, use the hierarchy for navigation and refinement, and filter suggestions against the merchant's assortment. Offline evaluation shows finer intent preservation than taxonomy and higher-quality suggestions than raw query-string transitions; online evaluation shows reduced search effort and earlier access to purchasable products. These results show that a shared semantic product hierarchy can support both recommendation and search while preserving the task-specific context required by each application.
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