arXiv:2608.26728cs.IR2026-08

用邻居评论生成用户画像,解决点评数据少且不全的问题。

Beyond a Single Story: Meta-Reviewing Sparse and Incomplete User-generated Contents for Recommendation

  • 通过聚合邻近用户评论中的情感证据,构建目标用户的元评论
  • 在四个真实数据集上,推荐准确率和解释质量均优于现有方法
  • 特别适合互动记录少的用户,提升冷启动场景表现

数据稀疏是推荐系统长期存在的挑战,尤其在依赖用户生成内容(UGC)如文本评论的场景中更为严重。由于评论需用户付出更多努力,导致两类问题:一是缺失评论(交互无评论),二是不完整评论(仅覆盖部分相关属性)。现有方法常忽略这些问题,造成性能下降。受学术同行评审中“元评审”启发,我们提出MOSAIC(Meta-review On Sparse And Incomplete user-generated Content),通过聚合邻居用户评论中的属性-情感证据,为每个目标用户构建元评论。采用多门控专家混合(MMoE)架构联合优化评分预测与元评论属性-情感预测,并利用注意力模块个性化整合元评论信号,实现更精准的评分预测与属性级解释。在四个真实数据集上的实验表明,MOSAIC在推荐准确率和解释质量上均持续优于当前最优基线,有效缓解了UGC稀疏与不完整问题,对互动历史有限的用户亦有稳定提升。

原文摘要 · Abstract (English)

Data sparsity remains a long-standing challenge in recommender systems, and it becomes more severe for methods relying on user-generated content (UGC) such as textual reviews, which capture fine-grained preferences but require more user efforts to produce. As a result, UGC exhibits (1) missing reviews, where interactions lack any review, and (2) incomplete reviews, where available reviews cover only a subset of relevant attributes. Existing approaches often overlook these UGC-specific issues, leading to degraded accuracy. Motivated by meta-review in academic peer review, we propose MOSAIC (Meta-review On Sparse And Incomplete user-generated Content), which constructs a meta-review for each target user by aggregating attribute-sentiment evidence from neighbor users' reviews. A multi-gate mixture-of-experts (MMoE) architecture jointly optimizes rating prediction and meta-review attribute-sentiment prediction, while an attention module personalizes the aggregated meta-review signals to each target user, yielding both refined rating predictions and attribute-level explanations. Experiments on four real-world datasets demonstrate that MOSAIC consistently outperforms state-of-the-art baselines in both recommendation accuracy and explanation quality, mitigating UGC sparsity and incompleteness while delivering consistent gains for users with limited interaction history.

推荐系统用户生成内容稀疏性解释性

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