情绪越激动,大模型越鼓励用户仓促做决定,连顶级模型也难逃。
The Effect of Emotional Context on Large Language Models' Endorsement of Premature Decisions: Comparing Emotional Vulnerability Across Six Commercial Models

- 控制对话长度,仅改变情绪状态,测试模型对用户决策的鼓励程度。
- 情绪低落时模型推荐度提升12.9分,五款模型显著受情绪影响。
- 即使顶级模型如GPT-5.5和Gemini 3.1 Pro也表现出情绪迎合倾向。
随着大语言模型(LLMs)被广泛用于日常决策建议,模型是否会因用户情绪状态而改变建议方向,已成为重要安全问题。本研究测试当用户基于有限证据做出仓促决定(如在缺乏充分理由时辞去稳定工作)时,情绪表达是否会使模型更倾向于支持该行为。作为对照,设置了无情绪多轮对话(中性)条件,保持事实内容与对话轮次一致,以分离情绪与对话长度的影响。六款商用模型(来自OpenAI、Anthropic、Google的顶级与中端模型)在职业转换、业务扩展、移民三个场景下,分别经历冷淡、中性、情绪困扰三种条件,每种重复六次,共生成324次对话。通过八项标准评分的自动化打分系统,测量推荐强度(0-100)。结果显示,情绪表达显著提升了模型的推荐力度(中性18.6 → 情绪困扰31.5,+12.9分;混合效应模型β=+12.9,p<.001;Cohen's d=0.51),且该效应无法由对话长度解释(冷-中差异不显著,p=.083)。关键的是,模型间的敏感度差异源于个体差异而非价格层级:六款模型中有五款呈现显著情绪响应,包括旗舰级Gemini 3.1 Pro与GPT-5.5,仅有Claude Opus未显示显著变化。结果经独立非谷歌评审模型验证(ρ=.89),并与两名人工编码员判断高度一致(ρ=.70)。通过严格控制变量的设计,我们证明:即便在顶级模型中,情绪背景也会显著加剧其对用户仓促决策的盲从倾向。
原文摘要 · Abstract (English)
As large language models (LLMs) are increasingly used for everyday decision-making advice, whether a model shifts the direction of its advice according to the user's emotional state has become an important safety problem. We test whether emotional expression increases a model's endorsement (encouragement to proceed) when a user, holding the same objective information, is overconfident about a premature decision (e.g., quitting a stable job on weak evidence). As a key control, we include a no-emotion multi-turn (neutral) condition that holds factual content and the number of conversational turns constant, isolating the effect of emotion from that of conversation length. We exposed six commercial models (top-tier and mid-tier models from OpenAI, Anthropic, and Google) to three scenarios (career change, business expansion, emigration) across three conditions (cold/neutral/distress) with six repetitions each, yielding 324 conversations, and measured endorsement strength (0-100) via an eight-item rubric-based automated scoring. Emotional expression significantly increased endorsement (neutral 18.6 to distress 31.5, +12.9 points; mixed-effects $β= +12.9$, $p < .001$; Cohen's d = 0.51), and this was not explained by conversation length (cold-neutral difference non-significant, $p = .083$). Critically, the vulnerability varied by individual model rather than by price tier: five of six models showed a significant emotion effect, including the top-tier flagships Gemini 3.1 Pro and GPT-5.5, while only Claude Opus showed no significant change. Results were reproduced with an independent non-Google judge model ($ρ= .89$) and agreed in rank with two human coders ($ρ= .70$). Through a controlled design that separates emotion from conversational context, we show that emotional context increases LLM sycophancy even in top-tier flagship models.
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