学生用AI写给导师的邮件,反而削弱了写作能力成长
Delegating Before Learning: Where Generative AI Sits in Students' Professional Communication

- 观察12名学生,发现高压力场景下最依赖AI改写或代写邮件
- AI介入后写作学习闭环消失,信心来自工具而非自身能力
- 研究揭示能力停滞与信任危机风险,需设计与政策协同应对
我们对12名学生进行了访谈,研究其在学术沟通中使用生成式AI的情况。学生在需要显得专业的场景(如给导师和行政人员发邮件)中最倾向于将沟通任务委托给AI,AI参与程度从修改文本到完全代写不等。学生评估AI生成内容时主要依据两点:是否像AI,是否像自己。基于此,我们构建了最高参与度下的学生-导师邮件撰写过程模型,并与基于参与者陈述及经典写作模型的无辅助模型进行对比。结果显示:写作技能的学习循环被切断,邮件不再针对具体接收者定制,成功沟通带来的信心转而归于系统而非个人能力。由此引出两大风险:个体能力难以形成,以及沟通中的真实性和信任变成负担。设计可部分缓解,但更需研究与政策关注。
原文摘要 · Abstract (English)
We conducted an interview study with twelve students on their use of generative AI in academic communication. Students delegated professional messages to AI most where the pressure to sound professional is highest: email to instructors and administrators. AI involvement ranged from correcting the writer's own text to working out and writing the message outright, and students checked AI-written text against two criteria: whether it looks like AI and whether it sounds like them. Building on these findings, we model the AI-mediated process of writing a student--instructor email at the highest level of involvement we observed, and compare it with an unaided model of writing the same messages, built from participants' accounts and a classic model of the writing process. Three differences emerge: the learning loop that builds writing skill is removed, the message is no longer written for its specific recipient, and the confidence a successful exchange returns goes to using the system rather than to the writer's own ability. From these differences we derive two risks, that individual capacities never form and that authenticity and trust in communication become work. Design can respond to both but is unlikely to be enough, so the risks also need research and policy attention.
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